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Privacy Policy for Synergy Consulting Limited

Effective Date: 01 April 2024

1. Introduction Synergy Consulting Limited ("we," "our," or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.synergyconsulting.co.nz/ (the "Website").

By using the Website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Website.

2. Information We Collect We collect and process the following types of personal data:

  • Full Name
  • Email Address
  • Phone Number

This data is collected via forms and user registration on our Website.

We do not knowingly collect data from individuals under 18 years of age.

3. How We Use Your Information We use the collected personal data for the following purposes:

  • Marketing and communication
  • Order fulfillment
  • Analytics and Website improvement
  • Customer support

4. Sharing of Personal Data We may share your personal data with third-party service providers to perform certain functions, including:

  • Kajabi: For account creation and delivery of resources and courses.
  • Zoho CRM: As our CRM and sales pipeline tool.
  • Stripe: For payment processing as part of Kajabi.
  • Zapier: For automation and integration of various services.

These third parties process your data under strict confidentiality agreements and comply with relevant data protection laws.

5. Cookies and Tracking Technologies We use cookies and similar tracking technologies for:

  • Analytics (e.g., Google Analytics)
  • Personalization
  • Advertising (e.g., Facebook Pixel)

You can manage your cookie preferences through your browser settings or by using opt-out options provided by the third-party services we use.

6. Automated Decision-Making and Profiling We use automated tools to segment customers based on their interests in topics, products, or services. This helps us provide personalized marketing and improve user experience.

Users have the right to opt out of profiling activities. Contact us to exercise this right.

7. Data Storage and Security Your data is stored securely using the cloud services of our third-party providers (Kajabi, Zoho CRM, Stripe, Zapier). These providers implement industry-standard security measures, including encryption and access controls, to protect your data.

We retain your personal data indefinitely or until you request deletion.

8. Your Rights Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Restriction: Request restriction of data processing under certain conditions.
  • Data Portability: Request a copy of your data in a machine-readable format.
  • Objection: Object to certain types of data processing, including direct marketing.

To exercise these rights, email us at info@synergyconsulting.co.nz or use the contact form on our Website.

9. Opt-Out Options You may unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails. If you encounter technical issues, email us at info@synergyconsulting.co.nz.

10. Compliance with GDPR and CCPA We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This includes providing users with rights to access, delete, and opt out of the sale of their personal data.

  • GDPR Compliance: We ensure that personal data is collected, processed, and stored according to GDPR principles of transparency, security, and user rights.
  • CCPA Compliance: Users can request details on the data we collect, delete their data, and opt out of data sales by contacting us.

11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically for updates.

12. Contact Us For privacy-related inquiries, please contact us at: